Invoice & Finance (21)
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What to do if the parents pay advance payment?
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How to bulk Add Invoice Items?
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How to edit an invoice?
Student & Enrollment (13)
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Can we edit the online registration form once parents had submitted the form?
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How to change a student's lesson?
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Why I can't approve or add new student again?
In-App Payment (5)
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[Malaysia only] Guardian / Student has successfully paid in-app via online transfer but why their invoice still shows as Unpaid in admin's account?
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Does the Xendit Dashboard have feature to limit admin's permission?
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How to register for in-app payment?
Personnel & Permission (5)
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Why Admin cannot access their account when they select School after log in?
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Why Admin cannot view the Invoice even though Superadmin already give the permission under Invoice Setting?
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What is the different between Superadmin and Admin?
Package (4)
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How to export package data?
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How to edit package information and what happened after editing?
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What if the student wants to change package?
Enhanced Credit Module (17)
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Will expired credits with balance be auto carry forward to the new credit wallet?
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Can we transfer credits from different student?
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What happen if student have negative credit? And what should Admin do?