How to submit individual E-Invoice (single & bulk)?

Modified on Fri, 14 Nov at 8:11 PM

Individual E-Invoice submission applies when billing individual consumers (end users) who request e-invoice during the same month the invoice is issued. As per LHDN Malaysia’s regulations, these submissions must be completed within the same calendar month to avoid penalties. 


You can perform submissions either one-by-one or in bulk. Refer to the step-by-step guides below: 


To Submit a Single E-Invoice: 

  1. Go to the E-Invoice module from the sidebar. 

  2. You will land on the Invoice Submission Preview page. 

  3. Locate the invoice you wish to submit and click the 3 dots under Action. 

  4. Select “Submit E-Invoice”. 

  5. Click “Yes” on the confirmation modal. 


To Submit Multiple E-Invoices in Bulk: 

  1. Go to the E-Invoice module from the sidebar. 

  2. You will land on the Invoice Submission Preview page. 

  3. Select the checkboxes of the invoices you want to submit. 

  4. Click the “Submit E-Invoice” button located beside the date picker. 

  5. Click “Yes” on the confirmation modal. 


When you click "Submit E-Invoice", the system sends your invoice to LHDN for processing. On the Submission Preview page, you will see an E-Invoice Date & Time for each invoice. It shows the exact time the system submitted the e-invoice to LHDN.


LHDN requires all e-invoices to be submitted within a technical 72-hour window, so the system uses this E-Invoice Date & Time as the “Invoice Issue Date” during the submission process.


It does not change your original invoice issue date in the Invoice module. It is important because this process ensures that:

  • Your original invoice details stay exactly the same.

  • The submission follows LHDN’s technical rules.

  • You can easily see when each e-invoice was actually submitted.


Later on, you will receive a notification once validation results are returned either from the system (issues found during review) or from LHDN (either validated or rejected), visible on the system dashboard. 


Notes: 

  • If any submission is rejected, the centre must resolve the issues and resubmit within the same month. We strongly recommend submitting as early as possible to allow buffer time for any necessary corrections and avoid missing the monthly deadline. 

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