How to submit E-Credit Note (single & bulk)?

E-Credit Note submission applies when a business issues a credit note to make adjustments to a previously validated e-invoice. While LHDN does not impose a strict deadline for credit note submission, it is strongly recommended to submit it as soon as the credit note is created. 

⚠️  Note: A credit note can only be submitted once the original invoice has been validated by LHDN, as the invoice serves as a reference for the adjustment. 

You can perform submissions either one-by-one or in bulk. Refer to the step-by-step guides below: 

To Submit a Single E-Credit Note: 

1. Go to the E-Invoice module from the sidebar. 

2. You will land on the Invoice Submission Preview page, then click on the “Credit Note” tab. 

3. Locate the credit note you wish to submit and click the 3 dots under Action. 

4. Select “Submit Credit Note”. 

5. Click “Yes” on the confirmation modal. 

To Submit Multiple E-Credit Notes in Bulk: 

1. Go to the E-Invoice module from the sidebar. 

2. You will land on the Invoice Submission Preview page, then click on the “Credit Note” tab. 

3. Select the checkboxes of the credit notes you want to submit. 

4. Click the “Submit E-Credit Note” button located beside the date picker. 

5. Click “Yes” on the confirmation modal. 

The submission will be processed. You will receive a notification once validation results are returned either from the system (issues found during review) or from LHDN (either validated or rejected), visible on the system dashboard. 

Notes: 

• If any submission is rejected, the centre must resolve the issue and resubmit as soon as possible to ensure proper compliance and accurate records.