How to Delete Pending Payment on Invoices?

If you wish to edit, delete or record payment on an invoice, but it shows Pending Payment, you'll need to delete the pending payment first before any of those actions become available. 

If the parents wish to continue pay in-app, you may refer them to this guide instead:
What to do when a payment is Pending in the App?

Steps to Delete Pending Payment 

1. Navigate to the Invoice & Finance Module
2. Click on the Invoice Number that you wish to work on the deletion 
3. Click “Sync Payment Status” at the bottom of the invoice detailed page
4. A “Delete Pending Payment” pop-up will appear
5. Click “Delete Pending Payment”

Once deleted, all invoice actions, edit, delete, add items, record payment, etc. will be available again.

Learn more about Pending Payment here: Managing Pending Payments on Invoices