What is sync payment?

This feature is to synchronize the payment status for invoices. The purpose of using this feature is to prevent double payment issue. Basically, if you find the parent has been done payment through in-app but in the admin account have not got updated, you can use Sync Payment feature to sync it.

This the steps how to use Sync Payment feature after you have received the proof of payment from parents / students:

1. Go to Invoice & Finance module.
2. Select invoice that you would like to update.
3. Click three dots on the right side.
4. Select "Sync payment status".