How to Manage Group Members in a Group Chat (Web App)

Modified on Tue, 31 Mar at 1:03 PM

This guide explains how you can add new members and edit a Group Message in the AOne Schools Web App. Each action is controlled by role and permission settings to ensure secure and responsible communication management.


Add Members to a Group Message


The “Add Group Members” button is only available to users who are Group Admins of that group.

However, your role and permissions also affect whether you can complete the action.

Who Can Add Members to a Group


User Role

Requirement

Result

Superadmin

Must be Group Admin

Can add members

Admin

Must be Group Admin and have “Update” permission for In-App Messaging

Can add members

Teacher

Must be Group Admin and have “Update” permission for In-App Messaging

Can add members

Admin / Teacher without “Update” permission

Group Admin but no permission

Cannot add members


If the required permission is missing, the system will display:

Permission Error
You don't have the permission to access this feature.

How to Add Members to a Group

Follow these steps to add members to a group message:

  1. Log in to the AOne Schools Web App.

  2. Click the Message icon in the page header.

  3. Open the group message you want to manage.

  4. Click the Action button in the chat room.

  5. Select View Details.

  6. In the Members section, click Add Group Members.

The Add Group Members window will open.

Finding Members Faster

If your school has many users, you can narrow down the list using filters and search.

You can:

  • Search by Name

Use the User Name search bar to quickly find a specific person.

  • Filter by Role

Filter users based on their role, such as:

  • Superadmin
  • Admin
  • Teacher
  • Guardian
  • Filter by Lesson

You can also filter users connected to a specific lesson.

When a lesson is selected:

  • Teachers assigned to the lesson will appear.

  • Guardians whose students are enrolled in the lesson will appear.

Only students with Active or Frozen enrollment will be included. All filters can work together at the same time to refine the results.

If no users match your filters, an empty result message will appear. The list also supports infinite scrolling, meaning more users will automatically load as you scroll down.

Selecting Members

When selecting users:

  • Existing group members are already listed in the Selected Members section.

  • Their names appear as disabled chips and cannot be removed in this window.

  • Their checkboxes in the list are also disabled.

To add new members:

  1. Tick the checkbox next to the users you want to add.

  2. Their names will appear in the Selected Members section.

  3. You can remove a selected user by:

    • Clicking the X on the name chip, or

    • Unticking the checkbox.

Your selections will remain saved even if you change filters or search. Once at least one new user is selected, the Add Group Members button will become active.

Finalizing the Member Addition

When you finish selecting members:

  1. Click Add Group Members.

  2. The system will close the window.

  3. You will return to the Group Message Details page.

After the update:

  • A success notification will appear.

  • The Members list will update automatically with the new users.

Group Chat Notification

All group members will see a notification message in the chat room when new users are added.

Examples:

If 1–3 members are added

[Admin Name] has added [User 1], [User 2], [User 3] to the group.

If more than 3 members are added

[Admin Name] has added [User 1], [User 2], [User 3] and more to the group.

What New Members Can See

Newly added members will:

  • Automatically join the group conversation

  • Only see messages sent after they were added

They cannot access past conversations that happened before they joined.

Notifications for Newly Added Members

When someone is added to a group, they will receive a notification inviting them to join the conversation.

Mobile App (Push Notification)

Teachers or guardians who use the mobile app will receive a push notification.

Welcome to the Group!
You've been added to [Group Name] group message.
Join the conversation and stay connected with the latest updates.

Editing a Group Message

Only users who are assigned as Group Admin can edit a group. In addition, your role must have the proper Update permission for the In-app Messaging module.

How to Edit a Group

Follow these steps:

  1. Open the group chat.

  2. Click the ⋮ (Action menu) in the top-right corner.

  3. Select View Details.

  4. Click Edit.

If you do not have permission, the system will show the following message:

Permission Error.
You don't have the permission to access this feature.


What You Can Edit

As a Group Admin, you can update:

  • Group profile picture

  • Group name

  • Group description

  • Members

  • Admin roles


Important Notes About Saving

There are two types of changes:

  1. Changes That Save Immediately

  • Adding or removing members

  • Assigning or removing Admin roles

These updates are applied instantly and are not affected by “Cancel” or “Save” buttons.

  1. Changes That Require Clicking Save

  • Profile picture

  • Group name

  • Group description

If you click “Cancel”, these changes will not be saved. When you click “Save”:

  • A success notification will appear.

  • An information banner will appear in the group chat to inform members about the update.

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