Unfortunately, users cannot directly change their email address in Xendit, as this would require going through the Know Your Customer (KYC) verification process again. However, we can assist you with updating your email on our end.
- Contact us with the details of the new email address you'd like to use.
- We will update the email for you directly in our system.
- After the change is made, we will send a new invitation to the updated email address for you so you can following the re-registration stage.
If you need assistance with changing your email, feel free to reach out to our support team, and we’ll guide you through the process.
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