How can parents or students submit replacement requests in the app?

Modified on Sun, 25 Aug, 2024 at 11:06 PM

Parents or students can submit replacement requests only if the centre enables this functionality. There are two (2) types of replacement requests:

Replacement with Existing Lessons

This allows parents or students to replace missed lessons by joining other lessons at different times.

Navigate to the Replacement Request menu.
Click the "+" button.
Select the lesson for which the student wants to request a replacement.
Choose the schedule of the lesson to be replaced.
Check the "Choose from Existing Lesson Schedule" box.
Select the lesson the student wants to attend.
Choose the schedule of the lesson to attend.
Choose the student who wants to change the schedule.
Click the "Submit Request" button.

Replacement with Custom Timing

This allows parents or students to replace missed lessons by requesting a specific date and time.

Navigate to the Replacement Request menu.
Click the "+" button.
Select the lesson for which the student wants to request a replacement.
Choose the schedule of the lesson to be replaced.
Select the new requested date.
Choose the time for the replacement schedule request.
Choose the student who wants to change the schedule.
Click the "Submit Request" button.