How Teachers Delete Personal & Group Chats on the Mobile App?

Keeping your chat list organized helps you focus on the conversations that matter most. In the AOne Schools mobile app, you can delete personal chats or remove a group if you have the required permissions.

Delete a Personal Chat

If you want to keep your message list clean, you can remove a personal conversation from your chat list.

However, if you do not have “Delete” permission, the Delete Chat option will not appear. 

For the steps, you may refer to these below: 

1. Log in to the AOne Schools mobile app
2. Select your role and school
3. Tap the Message icon
4. Find the personal chat you want to delete
5. Tap the Action button next to the chat
6. Select Delete Chat
7. A confirmation window will appear, you can choose Delete therefore the chat will be removed,
   or Cancel so the chat will remain in your list.

Delete a Group

To delete a group, only Group Admins with Delete permission can do the action. 

If you have the required permission, follow these steps:

1. Navigate to the group you wish to delete
2. Open the group settings
3. Click the Delete Group button and confirm the deletion

Note: If multiple group admins try to delete the group at the same time, only the first attempt will succeed. 

What Happens After a Group is Deleted

• The group is removed for all member
• The chat history cannot be accessed
• The group will no longer appear in searches
• The system records the deletion for audit purposes
• All members will receive a notification: 
  “Group Message Deleted. The group [group name] has been deleted by an admin. 
  The group message is no longer available”
• If someone tries to open the chat afterward, they will see: 
  “This message is no longer available. 
  It may have been deleted or you no longer have access to it”