How to Update Your Profile Picture in AOne Schools

Your profile picture helps other users recognise you throughout AOne Schools, especially in chats and group conversations. You can upload a new picture, replace an existing one, or remove it at any time, whether you’re on the Web App or Mobile App

Before You Start - A Few Good Things to Know

Supported formats

• JPG, JPEG, and PNG on all platforms. 
• GIF is also supported on the Web App
  
  

File size limit: 

• Up to 2 MB on the Web App, and 5 MB on the Mobile App. 
• If your image is a little over the limit, the system will try to compress it automatically. 
• If it’s still too large after that, you’ll see an error and will need to try a smaller image.
  
  

Once set, your profile picture will automatically show up across several parts of AOne Schools.
Including your profile page, the messaging module and more.

Updating Your Own Profile Picture

No matter what your role is, you can always update your own profile picture from your personal profile page.

Refer to the guide below based on the platform you are using:

On the Web App

1. Log in to AOne Schools as a Teacher, Admin, or Superadmin
2. Click on your profile name or icon at the top of the page
3. Select Profile from the drop down menu
4. On your Profile page, find the profile picture area at the top
5. Your device’s file browser will open - find and select the image you'd like to use
6. Click Save to apply the change
7. A brief notification will appear to confirm the update was successful

Note: 

• If you want to remove your picture, click the Remove button on the same page, then click Save.
• The Remove button is only available when a profile picture is already set. 
• If no picture has been uploaded yet, the button will be greyed out.

On the Mobile App

1. Log in to the AOne Mobile App as a Teacher or Guardian
2. Tap the Profile icon on the bottom bar of the screen
3. Tap My Profile to open your profile page
4. Tap on the profile picture area at the top of the page
5. Once you’ve made your selection, tap Save to apply the change
6. A brief notification will appear to confirm the update was successful

On the mobile app, if no picture is set yet, a menu will pop up with two options:

1. Camera - Open your phone’s camera to take a new photo
2. Gallery - Open your phone’s photo library to choose an existing image

If a picture is already set, tapping it will open it in full screen. 
From there, tap the Edit button at the top, and a menu will appear with three options:

1. Camera - Take a new photo to replace the current one
2. Gallery - Choose a different image from your library
3. Remove - Delete your current profile picture

Where Will Your Profile Picture Appear

Once updated, your picture will automatically show up in the right places.

If you’re an Admin or Superadmin:

1. Your User Profile page on the Web App
2. The Admin list on the School management page
3. The Messaging module (web and mobile)

If you’re a Teacher:

1. Your My Profile page on the Mobile App
2. Your Teacher profile page in the Teacher module
3. The Messaging module (web and mobile)

If you’re a Guardian

1. Your Guardian profile page in the Student module
2. The Messaging module